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Rocket.net vs SiteGround – “The Winner is …”
Rocket.net is a managed WordPress hosting provider known for its speed and performance optimization. With a global content delivery network (CDN) and built-in caching, it delivers fast load times and features like automatic backups and security monitoring, making it ideal for businesses focused on high performance.
SiteGround is a well-established hosting provider offering a variety of services, including shared, cloud, and dedicated hosting. It is praised for its excellent 24/7 customer support and emphasizes security and performance with daily backups, free SSL, and advanced caching solutions.
In summary, Rocket.net specializes in high-performance managed WordPress hosting, while SiteGround provides a broader range of hosting options and is particularly noted for its customer service and support.
Rocket.net
Performance: |5.0| 
Rocket.net is designed specifically for managed WordPress hosting, leveraging a global content delivery network (CDN) and advanced caching techniques to ensure exceptional performance. Users typically experience lightning-fast load times and optimized server response, making it ideal for high-traffic websites and e-commerce platforms that require consistent speed and reliability.
Uptime: |4.9|
Rocket.net offers exceptional uptime, typically maintaining over 99.99%, thanks to its focus on managed WordPress hosting with robust infrastructure and a global CDN.
Customer Service: |4.8|
Rocket.net provides 24/7 customer support, primarily focused on managed WordPress hosting. Its support team is known for quick response times and expert-level assistance, particularly in troubleshooting performance and security issues specific to WordPress websites. The platform’s streamlined, user-friendly dashboard also minimizes the need for frequent support.
SiteGround
Performance: |4.8|
SiteGround also offers strong performance, particularly through its use of SSD storage, dynamic caching, and a robust content delivery network. While it provides reliable speeds suitable for a variety of websites, its performance may not match the specialized optimizations found in Rocket.net for WordPress sites. However, SiteGround’s performance remains competitive, especially for shared and cloud hosting solutions.
Uptime: |4.9|
SiteGround also provides excellent uptime, generally around 99.99%, supported by its reliable servers and proactive monitoring, making both platforms highly dependable for consistent website availability.
Customer Service: |4.7|
SiteGround is renowned for its excellent customer service, offering round-the-clock assistance via live chat, tickets, and phone. It has a reputation for fast, knowledgeable responses, making it ideal for users of all levels, from beginners to advanced users. SiteGround also provides extensive tutorials, a knowledge base, and a highly responsive support team to assist with various hosting issues.
Overall Comparison Rocket.net vs SiteGround
SiteGround has received significant criticism, and I’ve personally experienced their negative practices. They allegedly threaten to sue individuals who leave bad reviews and ban users from Facebook Groups for speaking out about issues like slow TTFB, CPU limits, inadequate support, and DNS problems with Google. In addition to these concerns, SiteGround’s Optimizer plugin struggles with core web vitals, and their CDN has only 14 points of presence. Aside from SG Optimizer’s caching features, both the caching and CDN are far less effective compared to other, more robust caching plugins and CDNs. Ultimately, SiteGround offers shared hosting with slow SATA SSDs and unreasonable renewal prices after the first year, making it not worth the investment.
On the other hand, Rocket.net may be smaller but boasts a perfect TrustPilot rating, with numerous users sharing their positive experiences after switching from SiteGround. In fact, none of SiteGround’s over 10,000 TrustPilot reviews indicate any customers moving from Rocket.net to SiteGround. Rocket.net’s hardware is significantly superior, featuring 32 cores, 128GB RAM, NVMe storage, Redis, and LiteSpeed’s PHP. Their CDN, powered by Cloudflare Enterprise, far outperforms SiteGround’s CDN, and their customer support is also much better. You can easily test the performance before and after switching using SpeedVitals to see the results for yourself; they speak volumes.
| Aspect | Rocket.net | SiteGround |
|---|---|---|
| Hosting Type | Managed WordPress hosting only | Shared, cloud, and dedicated hosting options |
| Performance | Optimized for WordPress with global CDN and caching | Strong performance with SSD storage and caching |
| Uptime | 99.99%+ | 99.99% |
| Customer Support | 24/7 specialized WordPress support | Round-the-clock assistance via live chat, tickets, and phone |
| Security | Automatic security monitoring and DDoS protection | Free SSL, daily backups, and proactive security |
| Ease of Use | User-friendly dashboard tailored for WordPress | Custom interface with cPanel integration |
| Backup | Automatic daily backups | Daily backups included in all plans |
| Price | Higher cost due to performance focus | More affordable shared hosting options |
| Best For | WordPress sites needing high performance | A range of websites, including both corporate and personal blogs. |
1. Plans and Pricing
Pricing revolves around budgeting. Selecting the right plan ensures you stay within your financial means.
| Plan Type | Rocket.net | SiteGround |
|---|---|---|
| Basic WordPress Hosting | Starts at $30/month | Starts at $3.99/month |
| Mid-tier WordPress Hosting | Starts at $60/month | Starts at $6.99/month |
| Enterprise WordPress Hosting | Starts at $200+/month | Starts at $14.99/month |
| Cloud Hosting | Not offered | Starts at $100/month |
| Dedicated Hosting | Not offered | Starts at $229/month |
| Backup & Security Add-ons | Included in all plans | Included in all plans |
Rocket.net can be a bit more expensive for individual sites, while SiteGround becomes a more budget-friendly option as you add more sites.
SiteGround offers unlimited site installations, but keep in mind that not all sites share the same resources, so having multiple sites can lead to slower performance.
If you find hosting costs to be high, consider this perspective: compare it to renting actual office space or a retail shop, and you’ll see that website hosting is quite affordable in comparison.
Rocket.net’s pricing starts at $30 per month, with a total of 17 pricing plans available. You can get started for just $1 for the first month, and there’s a 30-day money-back guarantee for all services, except for Enterprise hosting plans. Opt for annual billing to save 16.67%.
SiteGround offers three paid plans, starting at a promotional rate of $2.99 per month for the first 12 months, after which the renewal rate is $17.99. They provide a 30-day money-back guarantee for all shared hosting plans and a 14-day money-back guarantee for cloud hosting plans.
2. Features
Let’s compare the key features of Rocket.net and SiteGround side by side.
| Feature | Rocket.net | SiteGround |
|---|---|---|
| ☁️ Hosting Types | Managed WordPress hosting only | Shared, cloud, and dedicated hosting |
| 🌐 CDN | Global CDN with built-in caching | Free CDN and advanced caching options |
| 🔒 SSL | Free | Free |
| 🌐 Free Domain | No domain registration services | Domain registration and management |
| 🖥️ Cores/RAM | 32 cores + 128 GB RAM | N2 CPUs |
| 💽 Storage Types | NVMe | SSD |
| 💾 Backup | Automatic daily backups | Daily backups included in all plans |
| No | Yes | |
| 📤 Free Migration | Yes | Yes |
| 💸 Money Back | 30 days | 30 days |
| 🧱 Infrastructure | Bare metal private cloud | Google Cloud |
| 🏛️ Datacenter | 8 | 11 |
| 💬 Support | 24/7 specialized WordPress support | 24/7 support via phone, chat, and tickets |
| 🚀 Performance | Optimized for speed and performance | Reliable performance with SSD storage |
3. Performance and Speed
Faster websites lead to happier visitors and can improve your search engine rankings. Let’s take a look at how their speed-enhancing features compare:
| Feature | Rocket.net | SiteGround |
|---|---|---|
| Content Delivery Network (CDN) | Cloudflare Enterprise | Siteground CDN Free 10GB / Paid |
| Database Caching | Redis | Memcached |
| Cache Plugin | No | Supercacher |
| Server Locations | 8 | 11 |
Rocket hosting outperforms SiteGround for global visitors. How? Rocket.net includes free Cloudflare Enterprise even in its smallest plan, resulting in an impressive Time to First Byte (TTFB) of under 100ms.
While not all hosting providers have their own caching solutions, SiteGround does offer a free SuperCacher plugin that is user-friendly. It’s important to test each feature individually to prevent potential issues. If you’re managing a large website or running WooCommerce, consider utilizing database caching options like Redis or Memcache for an additional speed boost.
When it comes to data centers, having more options may seem advantageous. However, if your audience is primarily local, it’s best to select a data center that is closer to your visitors to ensure optimal website speed.
Rocket.net: Discover the need for speed with Rocket.net. Its Content Delivery Network (CDN), automatic caching, and performance optimization combine to ensure your website loads at lightning-fast speeds.
SiteGround: When it comes to speed, SiteGround holds its own. With a CDN, automatic caching, and performance optimization, your website will stay ahead in the online race.
5. Ease of Use
Rocket.net:
Streamlined Dashboard: Custom-built, user-friendly interface specifically designed for WordPress management.
Automatic Features: Automatic updates for WordPress core, plugins, and security, making it hands-off for users.
No Extra Setup: Built-in CDN and caching reduce the need for manual optimizations.
SiteGround:
Familiar Control Panel: Offers both cPanel and a custom interface, making it intuitive for users familiar with standard hosting platforms.
Website Builder: Includes a website builder tool for easy website creation without technical knowledge.
Flexible Hosting: Offers more hosting options (shared, cloud), catering to both beginners and advanced users, though it may require some setup for optimal performance.
User-Friendly Control Panel
Managing your website should be simple and user-friendly. Let’s take a look at how they compare in terms of ease of use:
| Feature | Rocket.net | SiteGround |
|---|---|---|
| Control Panel | Custom | Custom |
| One-click WordPress Install | Yes | Yes |
| Intuitive Dashboard | Yes | Yes |
Both offer custom dashboards that present all the key features clearly, making them easy to navigate even for non-techies. No need to deal with the usual complexity of cPanel!
When a hosting provider customizes its dashboard, it’s a sign they’re dedicated to delivering an outstanding user experience.
Rocket.net: Rocket.net streamlines website management with its simple control panel, one-click WordPress installation, intuitive dashboard, and round-the-clock customer support. Managing your site has never been more effortless.
SiteGround: SiteGround also prioritizes simplicity. With an easy-to-use control panel, one-click WordPress installation, a straightforward dashboard, and 24/7 customer support, managing your website is a breeze.
What Our Customers Have to Say?
Rocket.net:
Performance Praise: Users frequently highlight exceptional speed and performance, especially for WordPress sites.
Support Satisfaction: Customers appreciate the knowledgeable support team, often noting quick response times and effective problem-solving.
User-Friendly Interface: Many find the dashboard intuitive, making website management easy and straightforward.
SiteGround:
Excellent Customer Service: Customers consistently praise the 24/7 support for being responsive and helpful, especially for beginners.
Reliability: Users report high uptime and stable performance, with many satisfied with the security features included in their plans.
Ease of Use: The cPanel interface and website builder are often mentioned as user-friendly, though some advanced features may require a learning curve.
Hosting Provided
Advantage of Rocket.net and SiteGroud
| Rocket.net | SiteGround |
|---|---|
| Optimized specifically for WordPress hosting | Offers a range of hosting types (shared, cloud, dedicated) |
| Global CDN and built-in caching for fast load times | Excellent customer support with 24/7 availability |
| Automatic backups, security monitoring, and updates | Free SSL, regular backups, and cutting-edge security tools |
| Simple, user-friendly dashboard for WordPress | SuperCacher technology for improved performance |
| High performance, ideal for large WordPress sites | Affordable pricing for shared hosting plans |
| Free website migration for WordPress sites | Easy-to-use cPanel and custom interface |
| Specialized WordPress support | Suitable for users at all levels, from beginners to advanced users |
Disadvantage of Rocket.net and SiteGroud
| Rocket.net | SiteGround |
|---|---|
| Higher pricing compared to other managed WordPress hosts | Shared hosting performance may decline under heavy traffic |
| Limited to WordPress hosting only | More complex for beginners with advanced features |
| No domain registration services | Higher renewal prices after the first term |
| Fewer hosting options (no shared or cloud hosting) | Limited server locations compared to some competitors |
| Not ideal for non-WordPress sites | Requires higher-tier plans for advanced features like staging environments |
6. Support
Reliable customer support can make all the difference when issues arise. Both Rocket.net and SiteGround provide solid support options. Here’s a comparison of their customer support features:
| Support | Rocket.net | Siteground |
|---|---|---|
| 24/7 Live Chat | Yes | Yes |
| Phone Support | Yes, Enterprise only | Yes |
| Extensive Knowledge Base | No | Yes |
| Ticket System | Yes | Yes |
SiteGround has a sizable team, consistently delivering top-notch service, which has earned them several customer service awards. Rocket.net, though with a smaller staff, is known for its impressively fast response times.
It’s important to note that the true test of support quality is how quickly they respond when you need help. That initial response time speaks volumes about their dedication to customer assistance.
4. Security
Security is vital for your website, safeguarding it from threats and ensuring the safety of your data. Let’s take a look at how their security features stack up:
| Security Feature | Rocket.net | SiteGround |
|---|---|---|
| SSL Certificates | Free SSL certificates on all plans | Free SSL certificates on all plans |
| DDoS Protection | Built-in DDoS protection | DDoS protection with all hosting plans |
| Malware Scanning | Continuous malware scanning | Daily malware scanning and removal |
| Firewall Protection | Advanced Web Application Firewall (WAF) | AI-based Web Application Firewall (WAF) |
| Backup Frequency | Automatic daily backups | Automatic daily backups |
| Security Monitoring | 24/7 security monitoring and protection | 24/7 server monitoring and custom security solutions |
| PCI Compliance | PCI-compliant infrastructure | PCI compliance available on higher-tier plans |
| Two-Factor Authentication | Available for enhanced account security | Available for all accounts |
Both providers offer essential security measures, including DDoS protection and a Web Application Firewall (WAF).
SiteGround gives users more control over security settings with its built-in security plugin, so there’s no need for extra installations. Rocket, on the other hand, takes a more streamlined approach, requiring less customization. It conveniently includes access and activity logs within the dashboard, eliminating the need for additional plugins.
Regardless of your hosting provider’s security features, you play a crucial role. Use strong, unique login credentials and consider changing the default login path for added protection.
Rocket.net: Rocket.net takes security seriously, offering DDoS protection, a Web Application Firewall (WAF), daily backups, and malware scanning, ensuring your site is protected 24/7.
Frequently Asked Questions
Rocket.net specializes in managed WordPress hosting only, with a strong emphasis on performance and security for WordPress websites.
SiteGround offers a wider range of hosting services, including shared, cloud, managed WordPress, and dedicated hosting, making it more versatile for different types of users.
Rocket.net delivers superior performance for WordPress with its global CDN and built-in caching. SiteGround also performs well, with SSD storage and advanced caching, but Rocket.net’s focus on WordPress gives it an edge in speed optimization.
SiteGround is generally more affordable, especially for shared hosting plans, with pricing starting as low as $3.99/month. Rocket.net is higher priced, starting at $30/month, as it focuses on premium managed WordPress hosting.
Rocket.net is specifically optimized for WordPress, offering performance enhancements, security, and specialized support for WordPress users. SiteGround also provides strong WordPress hosting, but Rocket.net is more fine-tuned for high-traffic WordPress sites.
Yes, both Rocket.net and SiteGround provide daily automatic backups as part of their hosting plans, ensuring website data is consistently protected.
Rocket.net offers 24/7 support, primarily focused on WordPress, with a reputation for quick response times and in-depth WordPress knowledge. SiteGround also provides 24/7 support through phone, live chat, and tickets, and is highly praised for its general hosting support and quick assistance.
Both platforms offer robust security features, including free SSL certificates, daily backups, and DDoS protection. Rocket.net is more specialized in WordPress security, while SiteGround provides AI-based WAF and proactive security measures across all plans.
SiteGround offers domain registration as part of its services. Rocket.net does not provide domain registration, focusing solely on hosting.
Rocket.net is designed with a streamlined dashboard for WordPress users, making it very user-friendly. SiteGround offers a more flexible cPanel and a custom interface, catering to both beginners and advanced users, but may involve a bit more configuration for non-WordPress sites.
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